Client engagement

Treat clients fairly during postal strike: FSRA

Regulator reminds industry to use alternate communications during disruption

By James Langton |September 29, 2025

1 min read

When clients speak English as a second language, ensuring understanding is key

Advisors can benefit from a diaspora’s strong referral business, if they mind the potential compliance pitfalls

By Jonathan Got |September 29, 2025

4 min read

How can advisors help clients in a new relationship?

9 questions that will help you take client engagement to a whole new level

By Jonathan Got |August 21, 2025

4 min read

Rebuilding the human framework of advice

Why the next decade belongs to those who align personal advice with advanced technology

By Jim Lyons |August 5, 2025

3 min read