Client engagement

Talk to clients about mortgage risks

Your clients have been approved for a mortgage. Everything looks good on paper, but you’re not sure they’re ready.

June 1, 2012

3 min read

U.S. Trust promotes gender lens investing

Are your clients passionate about social issues, such as the promotion of women? If so, gender lens and social investing can help them stick to their values and earn returns at the same time.

By Martha Porado |June 1, 2012

2 min read

Clients come first: CFA Institute

The CFA program requires all charterholders practice the highest level of professional and ethical standards when dealing with clients, says Margaret Franklin, CFA. Investors and clients are in distress, and need to trust their advisors.

May 29, 2012

2 min read

Segment your clients

The key to successful segmentation is a thoughtful analysis of your business, smart selection of clients, and a viable service platform to ensure clients who aren’t on your A-list don’t fall through the cracks.

By Keith Pangertitsch |May 23, 2012

5 min read