Client engagement

Clients speak up

Six Canadians rate advisors on portfolio management and ability to solve complex problems

By Philip Porado |October 2, 2012

2 min read

Do your job well

Doug Norris, a retired VP at an engineering, architectural and survey materials firm who lives in Toronto’s Harbourfront neighbourhood, knows when he’s being sold and subscribes to the old adage that the easiest person to sell to is a salesman.

By Philip Porado |October 2, 2012

2 min read

Play straight with me

When Margaret MacGillivray's husband passed away, she realized the advisor they’d worked with for years had only listened to one of them. And it wasn’t her.

By Philip Porado |October 2, 2012

2 min read

Long-term but short-sighted

To curtail overreaction, explain there are both calm and volatile times during any sustained investment period.

By Stuart Foxman |October 2, 2012

2 min read