CRM

MFDA finds lack of clarity on trailing commissions

CRM2 reporting by firms is good, but it could be better. That’s the finding from the MFDA, which published a bulletin and report on Tuesday outlining the results of its examinations and CRM2 sweep last year. “Overall, we have found that members have made reasonable attempts to comply with the new CRM2 requirements,” says the […]

By Staff |January 31, 2018

2 min read

Are clients too focused on returns?

Clients increasingly say their advisors improve their return on investment (ROI), reveals a Pollara report commissioned by IFIC. Read: Can you deliver investors’ return expectations? The proportion of clients who strongly agree with this statement increased to 47% in 2017 from 39% last year. Read: How to increase returns by 1.5% The question is, do […]

By Staff |November 22, 2017

2 min read

How to avoid losing a client’s trust

Clear communication is required on a certain issue

By Staff |October 2, 2017

2 min read

Confusion about fees persists despite CRM2

You won't believe who investors think pay their fees

By Staff |July 12, 2017

2 min read