Client engagement

Don’t discount Gen Y

Last year, I got married and my husband and I bought a condo. Our lavish wedding, and the down payment for our home, was funded largely by savings, along with some generosity from our families. Even though we pulled it off, not all your Gen Y clients will be as lucky.

By Suzanne Sharma |February 7, 2014

3 min read

How to wow clients

Editorial: To impress clients, go against your self-interest.

By Melissa Shin |February 7, 2014

2 min read

Lessons from a personal trainer

These professionals keep clients focused on goals.

By Casey Dorrell |February 7, 2014

3 min read

Be empathetic to win over clients

How to use empathy to win over clients.

February 7, 2014

6 min read