Preparing clients for an unplanned exit

By Robin Riviere | March 5, 2026 | Last updated on March 5, 2026
3 min read
Preparing clients for an unplanned exit
Photo by Andrew Teoh on Unsplash

Fifty-six per cent of Canadians who retired before age 65 did so involuntarily, according to a longevity study sponsored by Manulife Wealth last year. On average, these early retirees left the workforce at age 56. Only 31% retired early because they saved enough or received a severance package.

For advisors, this data is a wake-up call. Traditional retirement planning — the linear kind that assumes uninterrupted work until 65 — is no longer enough. Advisors must now plan for the unplanned. It is not an exception; it is a probability.

Advisors often treat involuntary retirement as a remote possibility — but the data shows it’s common enough to design for intentionally. Modern planning needs buffers that protect clients against the unexpected.

Three essentials:

  1. Stress-test retirement six years earlier than planned. If a client expects to retire at 65, model 62, 60 and 56. This reverse glide path exposes liquidity gaps, fragile withdrawal rates, rigid spending, insurance shortfalls and timing mismatches long before they become problems.
  2. Create a three-path plan. A resilient strategy includes: an ideal scenario, a moderate disruption (retirement two to three years early) and a sudden disruption (retirement five to 10 years early). Each path should include flexible spending levers, Canada Pension Plan/Quebec Pension Plan timing options, emergency or non-registered reserves, temporary income bridges and insurance-backed income replacement.
  3. Make income protection non-negotiable. Younger Canadians often prioritize housing, debt and daily expenses — pushing long-term protection to the bottom. But disability, critical illness, caregiving responsibilities and job-loss funding are not extras. They are foundational risk guards that protect every other goal in the plan.

What-if questions every advisor should ask

Clients rarely initiate these conversations. They require confronting vulnerability, identity and uncertainty. Advisors can guide them gently by asking:

  1. What if you had to stop working five years earlier than planned?
  2. What if your health changed suddenly — temporarily or permanently?
  3. What if a parent or spouse needed unexpected care?
  4. What if your industry or role were eliminated?
  5. What income sources could bridge an early retirement gap?
  6. What lifestyle adjustments would you be willing to make?
  7. What financial commitments could be reduced or paused?
  8. What insurance, benefits or employer programs are you not taking full advantage of?
  9. How would you want to spend your time if work ended unexpectedly?
  10. How do you want your future self to remember the decisions you make today?

These questions invite introspection while preserving dignity — allowing clients to participate in planning, not resist it.

How to have the tough conversation

Clients don’t resist risk conversations because they’re irresponsible, they resist them because they’re human. But it’s possible to have this discussion without triggering fear.

Three communication strategies:

  1. Normalize the conversation. “Many Canadians retire earlier than expected. It’s not about expecting the worst — it’s about being prepared for all possible futures.”
  2. Anchor it in data, not fear. Reference the Manulife study and other research to help your client understand that a 30- to 50-year retirement isn’t out of the question. This will give them confidence that this is standard, intelligent planning.
  3. Focus on control, not crisis. It’s not about losing options — it’s about creating them. Explain that the more you model now, the more empowered the client will be later.

Manulife’s study reinforces what recent Canadian longevity research has shown repeatedly: We are living longer, retiring earlier and navigating more career interruptions than any previous generation.

Forced retirement doesn’t have to become a financial crisis. With better modelling, stronger shock absorbers and empathetic conversations, advisors can help clients retire on their terms, even when life doesn’t go as planned. The margin for error is bigger — but so is the opportunity for advisors to deliver life-long value.

Subscribe to our newsletters

Robin Riviere

Robin Riviere

Robin Riviere spent 25 years working alongside financial advisors and planners — visiting hundreds of offices, observing how practices were built and learning from their wins and struggles. She is now president of Dimensions Advisory Group.