Practice

A broad and real view of risk

(June 2008) “At least you didn’t lose any money” is a phrase commonly heard when an investment product, acquired on an advisor’s recommendation or at a client’s insistence, does not perform as promised or hoped. Principal protection, which is being discussed (and touted) by many in the financial services industry, is seen as a means […]

By Richard Austin |June 13, 2008

4 min read

Understand process, and thrive

(June 2008) A thriving services practice does not have the option of running on autopilot but consistent processes are, without doubt, the single biggest contributor to reliable and quality service delivery to clients. Even without superior functionality, the consistent, repeatable and most reliable service will always win — it may not be the best, but […]

By Cindy Jenner Cowan |June 9, 2008

4 min read

To Clients/Prospects: Your marriage and your financial plan

Show clients that you’re proactive about their major life change by sending them this customizable letter. Dear [client/prospect name], Congratulations on tying the knot! I hope you had a wonderful honeymoon and are enjoying your home as newlyweds. Since I have been your personal financial advisor for [INSERT YEAR HERE] years, it would be wonderful […]

By Staff |June 3, 2008

2 min read

Pension perspective: Too much choice?

(June 2008) It might be time to pay closer attention to the capital accumulation plans your clients are participating in at work — the more options they have, the less likely it is they’re making informed choices, or any choices at all. In recent years, you’ve no doubt seen more defined contribution, group retirement savings […]

By April Scott-Clarke |June 2, 2008

2 min read